Hosting, Maintenance & Infrastructure
For us, a digital solution does not end at go-live.
Ongoing operation begins with publication. Systems need to be monitored, software updated, data backed up and disruptions traceable. Which tasks we take on is defined to suit the respective solution and the agreed requirements.
What operations cover
Hosting
We set up a suitable hosting environment for your website, platform or application and take on the agreed technical operation. Among other things, we consider:
- expected usage and load
- performance
- security requirements
- extensibility
- availability
- ongoing costs
- data location
- technical and organisational requirements
Monitoring
Technical problems should ideally be detected before they remain unnoticed for a long time. Monitoring can include, for example:
- availability
- server and service status
- resource usage
- error messages and logs
- TLS certificates
- technical anomalies
- defined application components
Backups
Regular backups reduce the risk of permanent data loss. Depending on the project, we define:
- backup intervals
- retention periods
- systems and data to be backed up
- separate storage locations
- recovery strategy
- restore tests, where agreed
Updates & maintenance
Web applications consist of many components and dependencies. If desired, we take care of:
- security updates
- dependency updates
- technical maintenance
- bug fixes
- compatibility adjustments
- controlled releases
Security
Security is not treated as a one-time installation. Depending on the application, this may include:
- encrypted connections
- access and permission concepts
- firewall and protection mechanisms
- secure system configuration
- logging of security-relevant events
- protection of administrative access
- controlled release processes
Support
If questions or problems arise after go-live, you continue to have a technical point of contact.
This means you do not need to determine which provider is responsible for which part every time an issue occurs.
Continuous development
A digital solution evolves together with a company and its requirements. New requirements may include:
- additional content and areas
- new languages
- additional functions
- new interfaces
- new business areas
- reporting and analytics
- automations
- adjustments to existing processes
A clean technical foundation allows such extensions without having to start from scratch each time.
A running server is not the same as operations.
Operation includes defined processes for monitoring, maintenance, backups, support and further development.
Operation with defined responsibilities
Scope of services, monitoring, support hours, escalation paths and responsibilities are agreed for each solution. This sets out clearly what is included and how disruptions or changes are handled.
What does this mean for you?
- You do not have to coordinate multiple technical providers and contacts yourself.
- Your website can be monitored continuously so that technical issues are detected early.
- Regular updates and backups support stable and secure operation.
- The technical environment can scale with the needs of your website and your business.
Typical services
- managed hosting
- domain and DNS management
- monitoring
- backups and recovery
- maintenance and technical updates
- troubleshooting
- technical support
- continuous development
- transactional email infrastructure
- infrastructure consulting
Do you need defined technical operations for your website or application?
In the initial consultation, we clarify requirements for hosting, monitoring, backups, maintenance, support and availability.